Terms of Service

Effective Date: March 12, 2025

These Terms of Service (“Agreement”) govern the relationship between you (the “Client”) and Thrive Paths Coaching (the “Coach”) regarding the provision of coaching services. By engaging in coaching services with Thrive Paths Coaching, you agree to the terms set forth below.

1. Introduction

Thrive Paths Coaching provides personalized coaching services designed to help individuals achieve personal and professional growth. The purpose of this Terms of Service agreement is to outline the expectations, responsibilities, and rights for both the Client and Coach throughout the coaching process. By agreeing to these terms, the Client acknowledges the nature of the coaching relationship and the mutual expectations that come with it.

2. Scope of Services

The Coach provides virtual-coaching services, with each session lasting 60 or 90 minutes, conducted via Zoom. Coaching services are designed to support the Client in identifying goals, overcoming challenges, and achieving success through personalized strategies. Coaching sessions are structured to be collaborative and goal-oriented, tailored to the needs of the Client as identified during the coaching process.

Coaching is distinct from therapy, counseling, or mental health support. The Coach is not a licensed therapist, counselor, or mental health practitioner, and coaching does not treat or address any medical or psychological conditions. If the Coach determines that a Client requires therapeutic or mental health services, they will be referred to a licensed professional. Coaching sessions are designed to help individuals achieve personal growth, increase clarity, and work toward specific goals.

  • The Client should expect the following:
    Personalized coaching based on the Client’s needs and goals.
  • Actionable strategies to help the Client achieve personal growth.
  • A supportive and non-judgmental environment where the Client is empowered to make decisions.

3. User Responsibilities

As a Client, you agree to:

  • Respect the confidentiality of coaching sessions and abide by the terms of this agreement.
  • Maintain the agreed schedule for sessions and provide 24-hour notice if a session needs to be rescheduled or canceled.
  • Participate actively in the coaching process by being open, honest, and committed to your goals.
  • Complete any assignments or action steps identified during the sessions to the best of your ability.

Failure to meet these responsibilities may lead to the termination of the coaching relationship, at the discretion of the Coach.

4. Payment Terms

Payments:

  • Clarity Session: The fee for the clarity session can be paid in full at the time of booking.
  • Coaching Packages: Coaching packages can either be paid in full upfront or in two increments:
    • The first payment is due before the first session.
    • The second payment is due before the third session of each package.

Refunds:

  • If the Client decides to discontinue coaching before completing the full package, a partial refund may be issued at the Coach’s discretion, based on the number of sessions completed.
  • No refunds will be issued after 60% of the sessions in the package have been completed. 

Cancellations:

  • If the Client needs to cancel or reschedule a session, please do so at least 24 hours in advance. Failure to do so may result in the loss of the session, and the Client may still be charged for that session.

5. Confidentiality

All coaching sessions are confidential, adhering to the International Coach Federation Code of Ethics. However, please note that the Coach-Client relationship is not legally privileged (as in the case of doctor-patient or attorney-client relationships). This means that communications made during coaching are not protected by legal confidentiality privileges.

The Coach agrees not to disclose any personal information regarding the Client without the Client’s consent, except in the following circumstances:

  • Information that was already in the Coach’s possession prior to being shared by the Client.
  • Information that is publicly available or widely known in the Client’s industry.
  • Information disclosed due to a legal requirement, subpoena, or court order.
  • Information that suggests an imminent risk of harm to the Client or others.
  • Any information relating to illegal activities.

The Client acknowledges their responsibility to raise any confidentiality concerns with the Coach in a timely manner.

6. Limitation of Liability

Thrive Paths Coaching will not be held liable for:

  • Any direct, indirect, incidental, special, consequential, or exemplary damages arising from the Client’s use of the coaching services, including but not limited to personal injury, emotional distress, loss of goodwill, or any other intangible loss.
  • The Client assumes full responsibility for any actions taken as a result of coaching sessions and for any outcomes or results.

In the event of legal action, the total liability of Thrive Paths Coaching shall not exceed the total fees paid by the Client under this agreement.

7. Intellectual Property

All materials provided during coaching sessions (including worksheets, assessments, and resources) are the intellectual property of Thrive Paths Coaching. The Client agrees not to share, distribute, or reproduce any coaching materials without the Coach’s express written permission. The Coach retains ownership of all such materials.

8. Termination Clause

This Agreement may be terminated by either party at any time. The Client may terminate coaching at any point by notifying the Coach. If the Client chooses to terminate before completing the full session package, a refund may be issued, as outlined in the Payment Terms.

The Coach may also terminate the Agreement if the Client fails to meet their responsibilities as outlined in this Agreement or if, in the Coach’s professional opinion, the coaching relationship is no longer beneficial. In the event of termination, any outstanding payments for services rendered will remain due.

9. Governing Law and Dispute Resolution

This Agreement will be governed by and construed in accordance with the laws of the State of North Carolina. In the event of a dispute, both parties agree to attempt to resolve the issue through informal negotiation. If the matter cannot be resolved informally, the parties agree to pursue mediation before any legal action is taken.

For any questions or inquiries, please contact me at [email protected].